Shipping Policy
At House of Klothberg, we strive to provide a seamless shopping experience for our valued customers. Please read our shipping policy carefully to understand the process and timelines.
Shipping Timeline
Orders will be dispatched within 7-10 working days from the date of purchase. Please note that working days do not include weekends or public holidays.
Once your order is dispatched, you will receive a confirmation email with tracking details to keep you updated on the delivery progress.
Delivery Time
Delivery timelines may vary depending on your location and the chosen shipping method. Estimated delivery times will be provided at checkout.
Returns Policy
We accept returns within 7 days of delivery for unused, unworn, and undamaged items in their original packaging. To initiate a return, please contact our customer support team with your order details.
Refunds or exchanges will be processed once the returned item is inspected and approved. Please note that shipping charges are non-refundable.
Additional Information
Information that you directly submit to us through our Services may include:
Ensure your delivery address is entered correctly at checkout. House of Klothberg will not be responsible for delays or lost packages due to incorrect address details.
In case of any unforeseen delays, our team will keep you informed and work to resolve the issue promptly.
For any queries regarding your shipment, feel free to reach out to our customer support team at support@houseofklothberg.com We’re here to assist you!
